1. Account Setup & Team Management

Set Up Multi-Factor Authentication

This article summarizes how to set up Multi-Factor Authentication (MFA) for your Tagboard account.

You have the option to add Multi-Factor Authentication to your Tagboard login to ensure your account has the highest level of security.

  • Click on your avatar in the upper right corner of your account. Then, click the 'My Profile' tab.

  • Under the 'Additional Security' section, check the box to enable Multi-Factor Authentication

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  • It will automatically sign you out and you will be prompted to log back in to your account. When logging back in, you will be prompted to secure your account using an  authenticator  app  or SMS on your phone.
Securing via an Authenticator App
  • Once logged in, use your cell phone to scan the QR code. To do this you will need to download an authenticator app of your choice (google authenticator, etc.)

  • Enter the one-time code from the app and click continue

  • You will receive a recovery code. Copy this recovery code and keep it somewhere safe. You’ll need it if you ever need to login without your device.

Securing via SMS with Cell Phone
  • Click 'Try another method'

  • You will be prompted to enter your cell phone number to complete multi-factor authentication

Important Note:

Once multi-factor authentication is activated, anytime you login you will be asked to enter the code from your authenticator app or the passcode sent to your cell phone from your SMS setup.

 

Need more assistance?

Contact your Client Success Manager directly or email Support@tagboard.com.