Feature Content via Content Feed

How to create, continuously monitor, and delete content feeds.

Using a content feed will allow you to track a #hashtag or @username for an ongoing time (i.e. during your campaign, game, or show). With content feeds, you can setup filtered content feeds by network [X, Instagram, Facebook, and/or YouTube] that automatically feed into your moderation dashboard. All of this being in real time.

Before continuing, ensure your account has account connections set up. If you go to "Account Connections" within your account and see none, then contact your Team Owner. They will need to set social account connections [with help from this article].

Below, you will find the ways to

• create a content feed,
• feature content from your feed(s), and
• manage your content feeds

Note:

If you are looking to feature content from TikTok, Heymarket, or Twitch you will want to visit our "Feature Content via Chrome Extension"  article as these have no direct integrations with feeds.

Creating a content feed

Step 1

After you've created a tagboard [click "Tagboards" on left sidebar then "+ New Tagboard" button in top right corner], you'll want to choose "Create a Content Feed"

Step 2

A popup will appear. Here, you will select a social network for this content feed.

• Twitter, Instagram, and YouTube content can also be featured via our chrome extension.
  • NOTE: Instagram provides Tagboard with a unique URL for each featured post to redisplay content. Instagram expires those URLs at random intervals, for privacy purposes. Refreshing the tagboard, or in some cases re-featuring the post, provides a new URL that displays the image again. We recommend regularly opening your tagboards to keep these images online!
• Facebook content can ONLY be featured via content feed! Posts and comments on your posts for your authorized Facebook Pages are all that can be featured. Any posts, or comments on those posts, PRIOR to a Facebook content feed being set up will not populate in your tagboard. Only posts and comments from the time your feed is set up and moving forward will appear in Tagboard. See Feature Facebook Content for insights into this workflow.

Step 3

Select the type of feed [each network varies]

• X, formerly Twitter
  1. Hashtag - create a content feed based off a hashtag for manual content curation
  2. User - create a content feed for a specific account for manual or automatic curation
• Instagram
  1. Hashtag - create a content feed based off a hashtag for manual content curation
  2. Business profile - create a content feed for a specific account for manual or automatic curation
• Facebook
  1. Business page - ONLY populates your authorized [/connected] Facebook Pages and posts from the point of setting up a content feed moving forward
• YouTube
  1. User - create a content feed for a specific account for manual or automatic curation

Step 4

After you've (1) named your feed and (2) chosen a hashtag/user, you can (3) select "Advanced settings" to further filter down the social content that populates into this feed within Tagboard.

• Note: setting a location, within "Advanced settings" also filters out users posting with location services off.
• User feeds will have an option to auto-feature content [see below]. This means that all posts from this user (after the feed is set up) will automatically be displayed on your connected screen.

Step 5

Once your first feed is created, you will see another popup asking whether you'd like to add more content feeds into this tagboard.

Selecting "Yes" will bring you back through Steps 2 - 4 above. Choosing "No" does not mean you cannot set up more content feeds later. Setting up additional feeds is addressed in "Navigate and manage your content feed(s)" below.

Feature content from your feed(s)

Step 1

Once you have created your content feed(s), click the "Feeds" tab in the upper left of your moderation dashboard. This will display your first content feed. Here is where you will moderate your real-time content.

Step 2

You can choose to moderate social content from a single feed from the dropdown menu below "Feeds" [in the top left] or by selecting "Latest posts". Latest posts will display an aggregated view of all your feeds within a tagbaord in chronological order.

NOTE

Concurrently searching a large number of content feeds by using the latest posts view could reduce performance.

Step 3

Now that the content feed(s) are set up, and you've selected the way you want to moderate from the feed(s), you can start featuring content. The easiest way to feature content will be to click the checkmark in the top left of a grid containing the post you wish to feature.

If your social display is going to contain text rather than just images you should check the captions too. In this case, click on the social post photo which will create a popup modal. You can read the caption and then click the checkmark in the top left to feature the content.

Manage your content feed(s) and additional navigation

Adding additional feed(s)

You can create a new feed at any time by selecting the 'Add New Feed' icon in the upper right corner, then follow Steps 2 - 4 within "Creating a content feed" above.

Feed options

Selecting the three dots on the far right side of your moderation dashboard will display your feed options.

1. Edit feed settings
   1. This applies only to the content feed you are in. You can adjust the feed name as well as the advanced settings previously applied.
2. Manage feeds
   1. This allows you to delete a content feed as well as edit the settings.

Featuring Content to Another Dashboard

You can use separate tagboards to organize different types of content or to move content through a multi-layer approval process [i.e. if several people in your organization need to sign off on each individual post]. Click on the arrow in the upper right corner of a grid containing a social post to feature content to another tagboard.

This will open a modal with a full list of your tagboard dashboards. Click the 'feature' button on the right to feature that post to as many tagboards as needed.

Reordering Your Story

To reorder your featured content, click on the 'Toggle Manual Sorting' button on the far right side of your moderation dashboard. This will enable manual sorting mode, so you can drag and drop your content into any desired order.